Direct ordering, set up and supported

Direct orders.
All set.

Your restaurant's own website and online ordering. Orders arrive on a tablet in the kitchen or on your own phone. We set it up and stay reachable.

Talk to usSee how it works
The same orders on the kitchen tablet
The ordering page customers see, on a phone
Screens from our demo restaurant. Yours carries your name, menu and photos.
  • Your restaurant's name
  • Your own ordering page
  • A tablet, or your own phone
  • Support you can reach

What's included

Everything has a place.

A direct channel should fit the way your restaurant already runs. These are the pieces, and we put them together.

Your own place online.

A new website for your restaurant, or online ordering added to the site you already have.

Orders where you work.

A tablet ready for service, or the 88Plate app on your own phone or tablet. A new order takes over the screen until someone confirms it.

Found on Google.

Your Google Business Profile points to your own ordering page, so people who search for you order from you.

People you can reach.

Help with setup, menu changes and anything that needs a human. You call or email, and a person answers.

We also walk you through payment setup, so payouts go straight to your bank account.

An order, start to finish

What happens when someone orders.

  1. Checkout on a phone: pickup selected, ready in about 10 minutes
    1

    They order on your site.

    Pickup or delivery, from a phone or a computer. Nothing to install.

  2. A new order open on the kitchen tablet, with the ready time and a Confirm button
    2

    It lands on the tablet.

    The order takes over the screen. Confirm it, adjust the ready time, print a ticket.

  3. The order board on the tablet: one order ready, one in progress
    3

    You mark it ready.

    The board keeps the day in order: what's new, what's cooking, what's waiting on the counter.

Pickup or delivery

Your site takes both.

Customers choose at checkout. Pickup comes to your counter. Delivery runs on your own drivers, or on a courier dispatched for each order.

We confirm delivery coverage and charges for your area during setup. Marketplace apps can stay alongside your direct channel.

A simple start

We get it ready. You get on with service.

You review the details that matter. We handle the rest.

From setup to your first order.
  1. 01

    Tell us about your restaurant.

    Your menu, your hours, and the website you use today, if you have one.

  2. 02

    We put the setup together.

    Your ordering page, the tablet or app, and the payment setup, prepared with you.

  3. 03

    Check it together. Start taking orders.

    Review the menu, run a test order, and point your Google listing at your new ordering page.

Know what you're paying for

Clear costs. Before you start.

One commission on online orders, agreed before you go live. No monthly fee and no setup fee. The full picture is in writing before your first order.

Get pricing for your restaurant

Your direct ordering costs

Monthly fee
$0
Setup fee
$0
Commission
One rate, agreed before go-live
Payment processing
Explained during setup
Delivery, when used
Confirmed for your area
Leaving
30 days' notice, no cancellation fee

The commission is per online order. No orders, nothing owed.

Taking direct orders today

Real restaurants. Live sites.

Four of the restaurants on 88Plate. Open any of them and order the way their customers do.

A few useful answers

Before your first order.

Can I keep my marketplace apps?

Yes. 88Plate adds a direct channel under your own name. Keep the marketplace apps alongside it if they bring you orders.

What if I already have a website?

We can add direct ordering to the site you have, or build a new one. Either way, customers order under your name, on your domain.

Do I have to set anything up myself?

No. We build the site and the ordering setup with you. You review your menu and business details, and complete the identity checks the payment provider requires before payouts can reach your account.

Do I need special equipment?

Use your own Apple or Android phone or tablet and get $2,000 in free processing. Or we ship you a tablet for a refundable $150 deposit, collected from future orders. If you cancel, we refund the deposit when we receive the returned tablet.

How do I get paid?

Payouts go to your bank account. Standard timing is 7 business days. If you need it faster, ask us.

Can I change my menu myself?

Yes. Update items, prices and hours whenever you like, or tell us what to change and we do it.

What does it cost?

No monthly fee, no setup fee. One commission on online orders, agreed with you before go-live. Payment processing and any delivery charges are explained during setup, in writing.

Can I cancel?

Yes, with 30 days' notice. No cancellation fee. We export your customer data to you on request.

Let's get your restaurant ready

Your next direct order starts here.

Tell us what you have today. We'll work out the next step with you.

Call 888-818-2778go@88plate.com

Or we can call you

Restaurant name and the best number to reach.